topic Re: Order in Apple

Order

CT246 — Fri, 08 Oct 2021 08:57:11 GMT

I ordered a Samsung S21 on 26 September. Order Number:[Personal details removed]. It is not acceptable to have received a message that it is out of stock and will receive a notification when it might be delivered!! You should not allow orders to be booked where it clearly states that the order will be fulfilled in 2 weeks knowing that you have no stock!!! I need to have a best estimate of the delivery date please asap? Very poor customer service.

Re: Order

MI5 — Mon, 04 Oct 2021 19:08:08 GMT

@CT246

You'll need to call customer service.
Numbers here
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.