topic Re: Apple Watch 6 - no longer connecting to cellular in Apple

Apple Watch 6 - no longer connecting to cellular

Lindseyshrops — Mon, 13 Sep 2021 10:08:06 GMT

I have an Apple Watch Series 6, with cellular. I have an airtime plan, but noticed my watch is no longer connecting to it.

I have removed the data plan, and readded it. All software updates are installed but I can’t make any calls on my watch if I don’t have my phone with me.

Re: Apple Watch 6 - no longer connecting to cellular

MI5 — Mon, 13 Sep 2021 10:31:18 GMT

@Lindseyshrops

Have you changed anything since it last worked?

Re: Apple Watch 6 - no longer connecting to cellular

Lindseyshrops — Mon, 13 Sep 2021 10:33:56 GMT

No nothing at all that I’m aware of @MI5

Re: Apple Watch 6 - no longer connecting to cellular

MI5 — Mon, 13 Sep 2021 10:36:24 GMT

@Lindseyshrops

Any error messages when trying to setup data plan?

Re: Apple Watch 6 - no longer connecting to cellular

Lindseyshrops — Mon, 13 Sep 2021 10:58:54 GMT

@MI5 no, no errors on the Apple Watch app, and when I removed the data plan and re-added it yesterday, I received a success text message from o2. But still, when I turn my phone off, I have no connection on my watch.

Re: Apple Watch 6 - no longer connecting to cellular

MI5 — Mon, 13 Sep 2021 12:40:46 GMT

I'll ask @Thomaso1 or @O2Ryan to help

Re: Apple Watch 6 - no longer connecting to cellular

melissa11111 — Tue, 14 Sep 2021 10:42:59 GMT

Im having the same problem

Re: Apple Watch 6 - no longer connecting to cellular

MI5 — Tue, 14 Sep 2021 12:01:27 GMT

Let's try @megjess seen as how yesterday's call was ignored......

Re: Apple Watch 6 - no longer connecting to cellular

megjess — Tue, 14 Sep 2021 13:07:00 GMT

hi @Lindseyshrops

thank you for getting in touch regrading the issue

would it be possible for you to private messaged me so we can look into this further for you

thanks