https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466604#M167559 <P>the logo is already on the screen?</P> Mon, 21 Jun 2021 21:07:27 GMT lisa52 2021-06-21T21:07:27Z https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466602#M167557 <P>my i phone 11 has frozen. can anyone help. cant switch off or do anything?</P> Tue, 22 Jun 2021 09:40:07 GMT https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466602#M167557 lisa52 2021-06-22T09:40:07Z https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466603#M167558 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4519184">@lisa52</a>&nbsp;</P><P>Press volume up then volume down then hold the power button until the Apple logo appears on screen.</P> Mon, 21 Jun 2021 21:05:32 GMT https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466603#M167558 MI5 2021-06-21T21:05:32Z https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466604#M167559 <P>the logo is already on the screen?</P> Mon, 21 Jun 2021 21:07:27 GMT https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466604#M167559 lisa52 2021-06-21T21:07:27Z https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466606#M167560 Just follow the process and it should reboot. Mon, 21 Jun 2021 21:14:57 GMT https://community.o2.co.uk/t5/Apple/my-iphone-11-max-has-frozen/m-p/1466606#M167560 MI5 2021-06-21T21:14:57Z