topic Upgrade to 5G in Apple

Upgrade to 5G

missajm — Wed, 12 May 2021 11:09:04 GMT

I have just ordered my upgrade from O2 online.

I'm currently on O2 and have an iphone 8 with 4G and i'm about to receive an iphone 12 with 5G.

I want to keep the same number - is this automatic?

Also because the new phone is 5G will I need to activate a new SIM card or can I transfer my old one?

Many thanks

MI5 — Wed, 12 May 2021 11:09:44 GMT

You'll receive a new 5g sim with your phone.

You will need to do a sim swap to activate it

missajm — Wed, 12 May 2021 11:11:03 GMT

Thank you so much for the quick reply.

MI5 — Wed, 12 May 2021 11:12:11 GMT

You're welcome