topic Re: E-Sim in Apple

E-Sim

ylbeaumont — Sat, 13 Feb 2021 07:34:25 GMT

Purchased a pay monthly sim followed by an esim for my Apple Watch. Was told the data would get used from my pay monthly sim. Trying to set up esim for my watch but only giving me the option to pay extra £5 for this. Any ideas please?

Re: E-Sim

Cleoriff — Sat, 13 Feb 2021 08:00:11 GMT

Hi @ylbeaumont

You have to buy a separate data plan at a cost of £5.

https://www.o2.co.uk/help/device-and-sim-support/apple-watch

Edited to add info from the above link....

Set up the data plan from the watch setup routine and it will walk you through buying an airtime plan.
https://www.o2.co.uk/help/phones-sims-and-devices/apple-watch
Open the Watch app on your iPhone and tap on ‘Mobile Data’.
Then tap ‘Set up mobile data’. You’ll be prompted to sign in with your My O2 username and password.
Once you’ve signed in, select your Apple Watch plan. Follow the steps on the screen to set up your Apple Watch Airtime Plan.
It can take up to 24 hours to activate, but sometimes it might take a little longer.
To check if your new Airtime Plan is active, open the Watch app on your iPhone and tap on ‘Mobile Data’. In the ‘Data Plan’ section, if you see O2 with the word ‘activating’ then you’ll have to wait a little longer for set up to complete. If you see O2 with an orange ‘i’ next to it, then you’re all set up.
If you get an error message at any point, on the iPhone, go to Settings and select Privacy > Motion & Fitness and switch it on.
Then go back to the watch app/Mobile Data/set up mobile data plan and be ready to put your o2 username and password in to the resulting o2 screen. Also, it costs £5 monthly to add the airtime for the Apple Watch, so you'll need to authorise this after entering the o2 user name and password. The phone app will then say 'activating' which can take a day or so, but at that point, you can try doing a phone call direct from the watch to test it.

Re: E-Sim

MI5 — Sat, 13 Feb 2021 09:42:15 GMT

@ylbeaumont

The watch will work as a connected device without the watch data plan as long as you have your phone with you

You only need the watch plan to use it as a standalone device.

Just connect it through Bluetooth and WiFi

Re: E-Sim

Jsw — Mon, 28 Jun 2021 18:45:52 GMT

Hi trying to set up my watch. Received my e sim. When I go onto my watch app on my iphone, I set up mobile data' isn't showing? Any help really appreciated as I've spent 3 hours speaking to various O2 personnel trying to sort it! Thanks.