topic Re: Lost connection in Apple

Lost connection

Amron — Wed, 10 Feb 2021 19:33:08 GMT

I have an iphone SE (1st Generation) The contacts App has suddenly gone blank as well as my phone App.

I am unable to make or recive any calls. I have been into settings to see if any thing has changed. I am unable to access the Mobile Data App in there.

Any suggestions to try and resolve what ever is the problem. I have switched on and off as well as a Reset of All Settings.

Unable to do a back up and do a toal reset as iTunes informs me there is an error.

I can get messages and emails but unable to open them.

Re: Lost connection

MI5 — Wed, 10 Feb 2021 19:44:46 GMT

@Amron

Sounds faulty.

Apple will run a remote diagnostic check to try and identify the issue.

https://www.apple.com/uk/retail/geniusbar/

Re: Lost connection

Amron — Thu, 11 Feb 2021 23:09:36 GMT

Thanks for your suggestion. Problem resolved after assistance from Apple. Good customer service from them.

Re: Lost connection

MI5 — Fri, 12 Feb 2021 07:10:15 GMT

You're welcome