topic Apple Watch screen shattered in Apple

Apple Watch screen shattered

Gareth9 — Tue, 26 Jan 2021 08:57:25 GMT

Hi.
I’ve woken up this morning and my Apple Watch screen has shattered- has anyone else had this happen? It was in perfect shape last night, and hasn’t had any impact (I guard this thing with my life). Does anyone know what may have caused this and how O go about getting it resolved? I still owe £200 before I can upgrade but I feel as this is clearly some sort of fault, O2/Apple should repair this?

Re: Apple Watch screen shattered

MI5 — Tue, 26 Jan 2021 09:02:04 GMT

@Gareth9

I'd go directly to Apple https://www.apple.com/uk/retail/geniusbar/

Re: Apple Watch screen shattered

Cleoriff — Tue, 26 Jan 2021 09:03:35 GMT

@Gareth9

You could try Apple first https://www.apple.com/uk/

or if they wont help then you will need to return it to O2 for repair.

https://www.o2.co.uk/help/device-and-sim-support/our-faults-and-repairs-policy