https://community.o2.co.uk/t5/Apple/Communication/m-p/1431869#M166934 <P>You'll need to call O2.</P><P>Numbers here <A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P> Tue, 19 Jan 2021 17:15:57 GMT jonsie 2021-01-19T17:15:57Z https://community.o2.co.uk/t5/Apple/Communication/m-p/1431866#M166933 <P>I would like to talk to a real person but just get directed back to web site. Is ther a number I can call ?</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 19 Jan 2021 17:10:13 GMT https://community.o2.co.uk/t5/Apple/Communication/m-p/1431866#M166933 Jenny71 2021-01-19T17:10:13Z https://community.o2.co.uk/t5/Apple/Communication/m-p/1431869#M166934 <P>You'll need to call O2.</P><P>Numbers here <A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true" target="_blank" rel="noopener">Guide: Coronavirus Community Help and Support</A>&nbsp;</P><P>Advice from an O2 Guru regarding a way to get through:</P><P>If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.</P><P>Press 2 for Everything Else</P><P>Press 5 for More Options</P><P>Press 7 for Anything Else which will put you though to an advisor.</P><P>Press Upgrade, Lost/Stolen or Fraud if you have to.</P> Tue, 19 Jan 2021 17:15:57 GMT https://community.o2.co.uk/t5/Apple/Communication/m-p/1431869#M166934 jonsie 2021-01-19T17:15:57Z