Set a custom greeting on iphone - 1035 error

jenh1234 — Wed, 16 Dec 2020 09:04:54 GMT

Hi,

I am trying to save a custom greeting for my voicemail but I keep getting a 1035 error and it won't save. I have tried recording with Wifi off. I have reset network settings but still no joy. Has anyone else been able to solve this?

Thanks,

Jenny

Re: Set a custom greeting on iphone - 1035 error

MI5 — Wed, 16 Dec 2020 09:07:17 GMT

@jenh1234

A recent update to the voicemail system has left some bugs around.

Would be worth you reporting it to customer service.

All numbers are in this guide
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

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Set a custom greeting on iphone - 1035 error

Re: Set a custom greeting on iphone - 1035 error