topic Re: Conference calling / Merge calls facility in Apple

Conference calling / Merge calls facility

ghughes — Sat, 03 Oct 2020 08:25:58 GMT

Hi All,

Can you please help with this, I want to be able to merge calls on my phone but it does not allow me to do so. I have seen a couple of topics regarding this but they are quite old. Do I have to contact O2 to activate this and is this charged for (personal contract not Business).

Any help much appreciated.

Re: Conference calling / Merge calls facility

Cleoriff — Sat, 03 Oct 2020 08:37:27 GMT

@ghughes

Customer service can activate it for you.

More info here https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359

Re: Conference calling / Merge calls facility

Bunty — Mon, 14 Dec 2020 16:56:48 GMT

I have just tried to get it activated, via Live Chat to Customer Services, and was told it costs £0.15 per minute - that's a silly cost and I will have to forget it, very disappointing.