topic Difficulty making and receiving calls in Australia in Apple

Difficulty making and receiving calls in Australia

MarkB1 — Wed, 15 Jul 2020 09:47:48 GMT

I have been in Australia 6 months and due to Covid I cannot currently get home. My tariff includes roaming in Australia and I have been making and receiving calls without problem until the last couple of days. Now I cannot make calls - it just says calling but does not connect and those trying to call me just get put through to voice mail. My phone is an iPhone 7 and has been using Telstra in Australia. Any help would be much appreciated.

Re: Difficulty making and receiving calls in Australia

MI5 — Wed, 15 Jul 2020 09:51:23 GMT

@MarkB1

You are restricted to 63 days out of the Uk so you've done well to last this long.

You'll either need to return home or try and contact O2 to reactivate your account

Skype may be the best option to call on.

Re: Difficulty making and receiving calls in Australia

Cleoriff — Wed, 15 Jul 2020 10:16:33 GMT

@MarkB1

https://www.o2.co.uk/roamfairuse

Re: Difficulty making and receiving calls in Australia

LukasB — Thu, 16 Jul 2020 14:12:26 GMT

Hey @MarkB1 just checking if you managed to speak to someone and get this sorted?