topic Re: New Apple Watch data plan in Apple

New Apple Watch data plan

Sinead1105 — Fri, 22 May 2020 12:58:58 GMT

I have just gotten a new Apple Watch (series 5) and when I try to add on the mobile data plan, I get the following message -
“Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 04”
I can’t call O2 because they are only accepting calls relating to upgrades and cancellations, I just get cut off...
Can anyone help?

Re: New Apple Watch data plan

Eileen82 — Fri, 22 May 2020 13:24:03 GMT

Me too. No one seems able to help

Re: New Apple Watch data plan

Sam67 — Fri, 22 May 2020 13:34:17 GMT

Mine is exactly the same. I pay a fortune to O2 every month yet can’t get any help with this and starting to get annoyed with it!

Re: New Apple Watch data plan

MI5 — Fri, 22 May 2020 15:08:32 GMT

@Sam67 @Sinead1105 @Eileen82

All numbers to try here

Say upgrade or fraud or anything at all to get put through.