topic Re: Data plan Apple watch in Apple

Data plan Apple watch

MrLav — Tue, 19 May 2020 06:55:37 GMT

Consistently get the error code 10 message when trying to set up data plan to watch. I've asked twitter, Facebook and Instagram 02 for a week now and they keep sending links to same endstate. Number is busy constantly. I've done all the usually unpair, remove watch etc. Phone and watch updated. Person who I purchased watch from has removed the plan etc after being on the phone to 02 to sort it. Still no joy

Re: Data plan Apple watch

Cleoriff — Tue, 19 May 2020 08:21:05 GMT

@MrLav

We have 3 threads running, all claiming the same issue and none resolved currently.

@Martin-O2 was looking at this one https://community.o2.co.uk/t5/Apple/Error-Code-10-Not-Resolved/m-p/1269020/highlight/true#M163239

So I've tagged him and will also mention our other community managers @Marjo and @LukasB to see if they can assist.

Re: Data plan Apple watch

Martin-O2 — Tue, 19 May 2020 11:45:24 GMT

Thanks @Cleoriff and @MrLav. I've picked this up in the other thread.