topic Re: cannot receive or send text in Apple

cannot receive or send text

Peifan — Fri, 15 May 2020 11:55:33 GMT

after I changed the number, my iphone cannot receive or send messages. It is too terrible, my life cannot move as usual.

jonsie — Fri, 15 May 2020 12:00:17 GMT

Keep rebooting the phone @Peifan

If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Support/td-p/1317461/highlight/true
The best number to get through seems to be
0800 587 4005
Download and use Skpe to call any of the free numbers
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

MI5 — Fri, 15 May 2020 13:42:38 GMT

Sorry to hear that your world has ended!

Can I ask how long since you ported your number as texts are usually the last thing to start working again.

Rebooting your phone periodically will help.

On an iPhone, you also need to go to Settings >Phone >My number and change the default to your correct number.

LukasB — Mon, 18 May 2020 15:17:20 GMT

Hey @Peifan do your messages work by now? Or are you still having issues?