topic Re: Apple Watch mobile data setup not working in Apple

Apple Watch mobile data setup not working

MechelleCH — Mon, 20 Apr 2020 20:06:23 GMT

Had a very frustrating day, received my Apple Watch series 5, set up going great until I tried to connect to mobile data. It keeps failing and saying something went wrong and to call o2 quoting reference code 15. So I’ve tried calling today but can I get through to them on the phone or via we chat???? Not at all!!! Anyone else having this problem and any ideas on how to fix it?

Re: Apple Watch mobile data setup not working

MI5 — Mon, 20 Apr 2020 20:10:14 GMT

@MechelleCH

Thre is a system issue with setting them up currently.

Hang on until i's fixed.

Re: Apple Watch mobile data setup not working

jonsie — Mon, 20 Apr 2020 20:12:07 GMT

No one knows just how long this will be but hopefully very soon

Re: Apple Watch mobile data setup not working

MechelleCH — Mon, 20 Apr 2020 20:27:59 GMT

Ok thank you, hope they do fix it soon though

Re: Apple Watch mobile data setup not working

MylesTagoyet — Tue, 21 Apr 2020 11:01:42 GMT

And when they do, they will be in touch offering us a bundle of cash for the inconvenience caused.

They will get payment by strapping it to a fleet of flying pigs.....

Re: Apple Watch mobile data setup not working

Cleoriff — Tue, 21 Apr 2020 11:04:53 GMT

@MylesTagoyet

Re: Apple Watch mobile data setup not working

jonsie — Tue, 21 Apr 2020 13:30:08 GMT

https://community.o2.co.uk/t5/Apple/Mobile-data-on-Apple-Watch-Update/m-p/1333047

Re: Apple Watch Series 5 Setup
Options

on ‎**Personal info**20 13:35

Sorry you’re having connection issues with your Apple Watch. Our teams are aware and working on a resolution. We hope it will be resolved soon, though we currently have no ETA.

Re: Apple Watch mobile data setup not working

MI5 — Tue, 21 Apr 2020 14:41:51 GMT

@MechelleCH @MylesTagoyet

Issue now fixed.

Re: Apple Watch mobile data setup not working

MylesTagoyet — Wed, 22 Apr 2020 10:26:31 GMT

Thank you for the "Heads Up"