topic Re: Sim card not working in Apple

Sim card not working

Josie1 — Wed, 15 Apr 2020 10:20:18 GMT

Hi, i’ve updated my phone with o2 and they are paying off the rest of my old contract. I have gone from iphone XR to a ‘nearly new’ iphone 11. My sim card wont work in the iphone 11. I have tried calling/blowing in the sim card bit/turning the data on and off. Nothing is working. Does anybody know why this might be?

Thanks

Re: Sim card not working

Cleoriff — Wed, 15 Apr 2020 10:22:35 GMT

@Josie1

Does your old sim work in the phone? If so use that.

Re: Sim card not working

Josie1 — Wed, 15 Apr 2020 10:29:17 GMT

No. I only have the sim card from my iphone XR as. I only have the one sim card which doesnt work in the ‘new’ phone but still works in the old.
Thanks

Re: Sim card not working

gmarkj — Wed, 15 Apr 2020 10:39:56 GMT

Make sure you are putting it the right way up.
Does it say that the sim card is blocked, or not accepted, or just no signal?

Re: Sim card not working

Josie1 — Thu, 16 Apr 2020 08:55:08 GMT

It just doesnt display any signal, its the right way up.

Re: Sim card not working

MI5 — Thu, 16 Apr 2020 09:03:13 GMT

@Josie1

You'll need to call customer service