topic New sim, caller unknown in Apple

New sim, caller unknown

Dave12345 — Tue, 14 Apr 2020 16:54:04 GMT

I have a new sim (same number). Now activated and all seems good except that all calls I receive are 'caller unknown' even when numbers are in my contacts. What do I need to change? Thanks

Re: New sim, caller unknown

jonsie — Tue, 14 Apr 2020 17:41:21 GMT

Try Settings, then Phone (or maybe Settings App, THEN phone, depending on your iOS version), THEN Show My Caller ID, and make sure its toggled on. IF it is toggle it off then back on

Are you logged into any other Apple device?

Check settings/mobile/my number too.

Re: New sim, caller unknown

MI5 — Tue, 14 Apr 2020 20:00:26 GMT

@Dave12345

Sim swap not fully completed probably.

Give it 24 hours and keep rebooting.

Re: New sim, caller unknown

Martin-O2 — Wed, 22 Apr 2020 13:26:55 GMT

Hey @Dave12345 has this been resolved or are you still having issues?