topic O2 Admit To iPhone XR Issue in Apple

O2 Admit To iPhone XR Issue

jonsie — Mon, 06 Jan 2020 23:40:08 GMT

There have been many customers reporting problems with their iPhone XR losing signal several times a day. O2 have now officially admitted that there is an issue since the last iOS update. They are working with Apple to resolve this.

We have seen the many reports on here and on Twitter although O2 have declined to comment on the number of customers affected.

https://www.bbc.co.uk/news/technology-51008775

Re: O2 Admit To iPhone XR Issue

Cleoriff — Mon, 06 Jan 2020 23:48:52 GMT

As you say @jonsie we have numerous threads about this issue.

Pretty poor really that it hasn't been resolved yet!

Thanks for posting.

Re: O2 Admit To iPhone XR Issue

jonsie — Mon, 06 Jan 2020 23:53:49 GMT

Interesting that Apple declined to comment....

Re: O2 Admit To iPhone XR Issue

jezza1234 — Tue, 07 Jan 2020 11:06:45 GMT

This is a fairly widely known issue that appeared after the last IOS update. From readng the Apple forums and various Apple articles it seems to be across multiple networks and countries and will no doubt be fixed quite quickly with an upcoming update

Re: O2 Admit To iPhone XR Issue

Simezzz — Fri, 17 Jan 2020 22:02:54 GMT

I spoke to O2 technical support today and they said that Apple will be releasing a software fix by the end if January - so hopefully only two more weeks of rbis frustrating issue with loss of signal!

Re: O2 Admit To iPhone XR Issue

jonsie — Sat, 18 Jan 2020 00:30:27 GMT

Let's hope so. I'm surprised as Apple don't usually take this long when they have known software issues.