topic Re: Return - AirPods bought on o2 online in Apple

Return - AirPods bought on o2 online

Fizz2616 — Fri, 27 Dec 2019 12:26:53 GMT

I bought AirPods yesterday, they’ve come today, but I bought them online o2 they didn’t come with a receipt, where do I return them to?

Re: Return - AirPods bought on o2 online

Cleoriff — Fri, 27 Dec 2019 12:35:56 GMT

Hi @Fizz2616

Follow the info here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Best of luck and welcome to the forum

Re: Return - AirPods bought on o2 online

MI5 — Fri, 27 Dec 2019 13:37:34 GMT

@Fizz2616

There should be a returns label in the package.

Just stick the label on the parcel and return them Freeport, but get proof of posting.

If your label was missing, call customer service and they will post one out to you

Re: Return - AirPods bought on o2 online

Marjo — Mon, 30 Dec 2019 14:02:29 GMT

Hey @Fizz2616 , hope you had a lovely Christmas. The information above should help you out with this, but if you get stuck any further, please let us know!

Re: Return - AirPods bought on o2 online

Charlieboyoo — Fri, 03 Jan 2020 16:27:14 GMT

Unfortunately you have to request for a returns label,apparently they dont supply it because if not used it's a waste.Being friendly to the environment apparently.lol