topic Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number in Apple

Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Zokko — Sat, 21 Dec 2019 11:50:33 GMT

My number appears to have ported ok - calls received ok - but the number showing against the data plan or anywhere else is still showing the temporary O2 issued number. I can amend it but it won’t save.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Zokko — Sat, 21 Dec 2019 11:52:55 GMT

By the way I have powered off and on a number of times and the port went through two days ago.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Cleoriff — Sat, 21 Dec 2019 11:56:51 GMT

@Zokko

It usually sorts itself out after a couple of days if you keep rebooting your phone. If it doesn't you need to contact customer services so they can reset your account

Hope that helps and welcome to the forum

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

MI5 — Sat, 21 Dec 2019 12:00:31 GMT

@Zokko

The number in your MyO2 should change immediately. If your MyO2 is correct, don't worry about it, but if that's wrong, call customer service immediately.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Zokko — Sat, 21 Dec 2019 12:03:20 GMT

Thanks Cleoriff. I cannot remember any previous port taking so long to align - but this is my first into O2.
I’ll keep monitoring and restarting. 👍
Your welcome is much appreciated too.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Zokko — Sat, 21 Dec 2019 12:10:49 GMT

Thanks MI5. The number showing in MyO2 is the correct - ported - number.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

MI5 — Sat, 21 Dec 2019 12:16:18 GMT

Nothing to worry about then @Zokko

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Zokko — Sun, 22 Dec 2019 16:04:00 GMT

Just to complete this - number changed to ported one yesterday. Thanks to you both.

Re: Iphone 11 eSIM. successfully ported number doesn’t not show under phone number

Cleoriff — Sun, 22 Dec 2019 19:37:47 GMT

Great news @Zokko