topic eSim in Apple

eSim

RF — Thu, 07 Nov 2019 21:15:49 GMT

I'm on a Samsung Note and brought an iPhone during my current contract and want an esim,how do I change this over on my current contract?

MI5 — Thu, 07 Nov 2019 21:24:37 GMT

You can only have the esim in the iPhone.

Request an esim pack in store or call customer service on 202.

jezza1234 — Sat, 09 Nov 2019 15:28:05 GMT

As above. I activated the d sim in my Xs plus recently and it works well. You need to check that you I phone can take an edit as all can’t

Marjo — Mon, 11 Nov 2019 11:08:00 GMT

Good morning @RF , let us know if you need any additional advice, or if you're all good to go. I hope everything goes well with the eSIM setup!

Cheers @MI5 & @jezza1234 for your help.

DrB — Tue, 10 Dec 2019 14:34:40 GMT

You don't say if you want the e-sim as a primary or secondary line?

I recently added an e-sim to my iPhone 11 Pro as a secondary line. I found the process different to primary line.

It does work fine (now) but If I only wanted one number then I would stick to physical sim.