topic Re: Apple Airpods in Apple

Apple Airpods

Jackhartley01 — Tue, 24 Sep 2019 12:38:04 GMT

Does O2 provide the same 1 year warranty that Apple provides?

Re: Apple Airpods

Cleoriff — Tue, 24 Sep 2019 12:41:47 GMT

Hi @Jackhartley01

The warranty is from Apple and is nothing to do with O2. They don't provide an additional warranty.

Re: Apple Airpods

MI5 — Tue, 24 Sep 2019 12:52:51 GMT

@Jackhartley01

If you buy from John Lewis you'll get a 2 year warranty https://www.johnlewis.com/2019-apple-airpods-with-charging-case/p4073207?sku=238086343&&s_kwcid=2dxLIA-EHT&tmad=c&tmcampid=2&gclid=Cj0KCQjw_absBRD1ARIsAO4_D3tPgsDla0QYf3uqt4MVDFQEy-5l0sZj9MUzQDAIRAhSNEdhFMByzDIaAhGOEALw_wcB&gclsrc=aw.ds

Also accidental damage insurance available for 2 years for only £20.00

Re: Apple Airpods

Jackhartley01 — Tue, 24 Sep 2019 13:36:19 GMT

So if there was a problem. For example:

The sound stopped working on the left earphone even though I had not dropped them or anything. It was a manufacturing defect.

I would not get a free replacement?

Re: Apple Airpods

Jackhartley01 — Tue, 24 Sep 2019 13:36:49 GMT

So if there was a problem. For example:

The sound stopped working on the left earphone even though I had not dropped them or anything. It was a manufacturing defect.

I would not get a free replacement?

Re: Apple Airpods

Cleoriff — Tue, 24 Sep 2019 13:40:50 GMT

@Jackhartley01

If it was a manufacturing fault, you would return them to Apple or contact them https://support.apple.com/en-gb

Re: Apple Airpods

jonsie — Tue, 24 Sep 2019 13:40:26 GMT

O2 or Apple will abide by the terms of the warranty.

Thanks for the info @MI5, two years is brilliant and well worth considering getting from John Lewis.

Re: Apple Airpods

MI5 — Tue, 24 Sep 2019 13:43:58 GMT

I always look at John Lewis for comparison prices @jonsie as their guarantee periods are always longer and usually you can add insurance cheaply too.

If only other retailers offered the same deals

Re: Apple Airpods

jonsie — Tue, 24 Sep 2019 14:02:12 GMT

@MI5 wrote:
I always look at John Lewis for comparison prices @jonsie as their guarantee periods are always longer and usually you can add insurance cheaply too.
If only other retailers offered the same deals

If only.....