https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1255987#M162944 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3598193">@Court</a>&nbsp;</P><P>Ususally it's not possible to change an order before delivery, but you can change your mind upto 14 days after you receive the upgrade&nbsp;</P><P><A href="https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy" target="_blank">https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy</A></P> Wed, 18 Sep 2019 11:04:27 GMT MI5 2019-09-18T11:04:27Z https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1255986#M162943 If I upgraded yesterday but chosen the wrong phone, can change the order ? Wed, 18 Sep 2019 10:58:11 GMT https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1255986#M162943 Court 2019-09-18T10:58:11Z https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1255987#M162944 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3598193">@Court</a>&nbsp;</P><P>Ususally it's not possible to change an order before delivery, but you can change your mind upto 14 days after you receive the upgrade&nbsp;</P><P><A href="https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy" target="_blank">https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy</A></P> Wed, 18 Sep 2019 11:04:27 GMT https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1255987#M162944 MI5 2019-09-18T11:04:27Z https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1256255#M162951 <P>You should be fine if you follow the advice above&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3598193">@Court</a>&nbsp;but if you have any difficulties returning your device give us a shout.&nbsp;</P> Thu, 19 Sep 2019 09:20:41 GMT https://community.o2.co.uk/t5/Apple/Upgrade/m-p/1256255#M162951 Martin-O2 2019-09-19T09:20:41Z