topic Re: WiFi calling only works with O2 phones? in Apple

WiFi calling only works with O2 phones?

stolzy — Mon, 05 Aug 2019 09:16:44 GMT

I can't get wifi calling working. i've been told twice by O2 technicians that it will only work with an O2-supplied iPhone.

This seems to suggest otherwise and a call to Apple informs me that it should work.

Aside the obvious lies from O2, what gives?

Re: WiFi calling only works with O2 phones?

PhoneChanger — Mon, 05 Aug 2019 09:33:18 GMT

Wifi and 4G calling work with Apple devices without any firmware (as there isn't branded carrier options for Apple devices).

Have you followed the instructions here https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling to confirm you have it enabled on your account?

Once enabled it should be a selectable option in the settings menu

Re: WiFi calling only works with O2 phones?

MI5 — Mon, 05 Aug 2019 10:01:10 GMT

@stolzy

Have you confirmed with customer service that you have the idata bolt on enabled too?

Re: WiFi calling only works with O2 phones?

EmilieT — Wed, 04 Sep 2019 07:14:50 GMT

Hi @stolzy, I hope you're week started well! It's been a while since you last posted and I wanted to check if you had managed to setup WiFi Calling fine now? If you need mor help, please do give us a shout