topic Re: Visual voicemail: does it work with WiFi? in Apple

Visual voicemail: does it work with WiFi?

Mary100 — Fri, 02 Aug 2019 19:43:17 GMT

Hi, I have an iPhone 6s Plus and o2 has apparently given me the Visual Voicemail 'bolt on'. I asked them to also give me iData but they said it's not necessary.

The reason why I want visual voicemail is so that if I travel abroad, I want to always keep my phone in flight mode (and switch data roaming off) so that I don't incur huge roaming costs, and I just want to use WiFi.

Does visual voicemail work with WiFi only? That is, will it be possible to see the little red dot indicating that someone has left me a voicemail by only having WiFi on?

At the moment when I turn my phone to flight mode, there is a note that the top of my voice stating "visual voicemail is currently unavailale". Does that mean it's unavailable because flight mode is on, or does it mean that o2's visual voicemail is currently 'broken'?

I would be very grateful for any help. Thank you! I posted this to the "Apple" board, would I get a better response posting it to another board?

Thanks!

Re: Visual voicemail: does it work with WiFi?

MI5 — Fri, 02 Aug 2019 19:45:26 GMT

Hi @Mary100

No sorry, VVM requires a mobile data connection to work correctly and the iData bolt on is also required.

Re: Visual voicemail: does it work with WiFi?

jonsie — Fri, 02 Aug 2019 19:46:47 GMT

I'm fairly sure visual voicemail will only work over the network and not via wifi.

I'm also fairly sure that vvm will only work with the idata bolt on.

Happy to be corrected as I don't have an iphone these days.

Re: Visual voicemail: does it work with WiFi?

jonsie — Fri, 02 Aug 2019 19:48:57 GMT

@MI5 wrote:
Hi @Mary100
No sorry, VVM requires a mobile data connection to work correctly and the iData bolt on is also required.

Thanks for confirming what I thought @MI5

My typing isn't the quickest...

Re: Visual voicemail: does it work with WiFi?

Mary100 — Fri, 02 Aug 2019 19:49:27 GMT

thank you

Re: Visual voicemail: does it work with WiFi?

MI5 — Fri, 02 Aug 2019 19:53:11 GMT

No problem folks

Re: Visual voicemail: does it work with WiFi?

Mary100 — Fri, 02 Aug 2019 19:53:43 GMT

I don't suppose there is an alternative to switching airplane mode off while travelling to see if anyone has left a voicemail for me?

It would cost me £4.99 per day to check if a voicemail has been left 😞

Re: Visual voicemail: does it work with WiFi?

MI5 — Fri, 02 Aug 2019 19:59:38 GMT

@Mary100

You can call your voicemail from any phone which may work out cheaper for you?

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

Re: Visual voicemail: does it work with WiFi?

Mary100 — Sat, 03 Aug 2019 08:21:59 GMT

thank you MI5, I think your suggestion would be the cheapest way to pick up voicemails. Thank you to jonsie too!

Re: Visual voicemail: does it work with WiFi?

MI5 — Sat, 03 Aug 2019 08:32:06 GMT

You're welcome

Re: Visual voicemail: does it work with WiFi?

jhelp — Mon, 29 Jun 2020 21:47:47 GMT

I have found this to. I am not sure if the same happens on EE m. What I don’t understand is visual doesn’t work on 02 WiFi call so still on the 02 network. Can o2 check this as I thought visual worked on WiFi from EE experience.

Re: Visual voicemail: does it work with WiFi?

gmarkj — Tue, 30 Jun 2020 09:02:16 GMT

It does, but o2 need to tell their system you are using an iPhone @jhelp.
Call customer services and ask them to add the idata bolt on to your account (this is not something you can do yourself).
Once enabled, you need to reboot your phone and it will start working.
The best number to call customer services on is 0800 587 4005.