topic Apple Watch Mobile Plan in Apple

Apple Watch Mobile Plan

C3PO — Thu, 20 Jun 2019 23:03:02 GMT

I have had my series 4 watch for a few days with a successful activation of the mobile plan (presume so, sometimes recognised the green cellular service on control centre)

Though never tested since so new and always with my IPhone on me, I decided to start a fresh (some bad choices of apple tester apps ; no affiliation to beta software all general public software installed to latest)
But on the re-sync, set up the watch now has no mobile plan and fails to re-capture said plan.
I have all things correct, log in details, Apple ID is fine, software, just the portal to re-attach plan is always searching to activate.

Anything I can do? Is this a esim equivalent to sim swap? Do I just have to wait or is my device trapped

Re: Apple Watch Mobile Plan

MI5 — Fri, 21 Jun 2019 05:31:45 GMT

@C3PO you need to give customer service a call on 202 and they will check it out for you.

Re: Apple Watch Mobile Plan

Anonymous — Fri, 21 Jun 2019 08:05:20 GMT

Just for clarification. Are you on the beta software? That can play havoc with the watch

Re: Apple Watch Mobile Plan

EmilieT — Wed, 26 Jun 2019 07:33:01 GMT

Good morning @C3PO, I hope your week has gone well so far As it's been a few days since you posted about your issues with the watch, I was wondering how you were getting on now?

If you need some more help, please give us a shout!