topic Re: No mobile data network in Singapore in Apple

No mobile data network in Singapore

Stuffy — Thu, 30 May 2019 01:51:37 GMT

I am in Singapore and get an error message saying that "Could not activate mobile data network you are not subscribed to a mobile data service" I have just come from Dubai where everything was OK. I had a similar problem inFrance 2 weeks ago. I have tried to reset settings - bit that does not work. The phone shows the APN for Mobile data as idata.o2.co.uk - there is a user name and password. Help

Re: No mobile data network in Singapore

Glory1 — Thu, 30 May 2019 03:17:26 GMT

Hi @Stuffy

Try changing your apn to mobile.o2.co.uk if you are pay monthly or payandgo.o2.co.uk if you are PAYG.

Hopefully, that should sort out your problem but if not, please do come back where one of our more tech savvy members may be able to assist you further. In the meantime, welcome to the forum

Re: No mobile data network in Singapore

jonsie — Thu, 30 May 2019 06:18:47 GMT

Reboot the phone and then try a manual network search.

Re: No mobile data network in Singapore

Stuffy — Thu, 06 Jun 2019 08:48:23 GMT

Thanks. That worked.

Re: No mobile data network in Singapore

BOSSGOGG — Thu, 13 Jun 2019 19:55:23 GMT

What did?
Manual search or APN change?

Boss,

Re: No mobile data network in Singapore

jonsie — Thu, 13 Jun 2019 23:18:31 GMT

I would think changing the apn setting.