https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205702#M162201 Hi recently my phone fell off my bed and cracked and this is covered under accidental damage on my insurance and I’m just wondering how much it will cost to have my screen fixed with my insurance Mon, 11 Mar 2019 23:06:59 GMT Lordbuscus 2019-03-11T23:06:59Z https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205702#M162201 Hi recently my phone fell off my bed and cracked and this is covered under accidental damage on my insurance and I’m just wondering how much it will cost to have my screen fixed with my insurance Mon, 11 Mar 2019 23:06:59 GMT https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205702#M162201 Lordbuscus 2019-03-11T23:06:59Z https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205703#M162202 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3452613">@Lordbuscus</a>&nbsp;your insurance policy will have an excess that you need to pay which varies depending on when you took your policy out.&nbsp;</P><P>Call customer service on 202 and they will check and help you complete the claim.</P> Mon, 11 Mar 2019 23:09:05 GMT https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205703#M162202 MI5 2019-03-11T23:09:05Z https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205963#M162209 <P>Hey&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3452613">@Lordbuscus</a>&nbsp;, and sorry to hear about your phone! I hope the info above will help you find out how much it will cost to get it repaired, but please let us know how you get on with this.</P> <P>&nbsp;</P> <P><img id="welcome" class="emoticon emoticon-welcome" src="https://community.o2.co.uk/html/@E6489BD1F37E506C677100D1768EB01D/images/smilies/welcome.gif" alt="Welcome" title="Welcome" /> to the forum!</P> Tue, 12 Mar 2019 18:54:12 GMT https://community.o2.co.uk/t5/Apple/Cracked-phone/m-p/1205963#M162209 EmilieT 2019-03-12T18:54:12Z