topic Re: Device plan payment very high in Apple

Device plan payment very high

Jo154 — Fri, 04 Jan 2019 13:12:27 GMT

I have been billed £300 for my device plan payment. I didn't think it would be so high and i can't afford to pay this amount each month, can it not be reduced?

Re: Device plan payment very high

MI5 — Fri, 04 Jan 2019 13:19:30 GMT

@Jo154 that sounds like a final payment not a monthly fee.

Call customer services on 202 to see why.

Re: Device plan payment very high

Jo154 — Fri, 04 Jan 2019 13:31:57 GMT

Thank you, I will call and ask

Re: Device plan payment very high

jonsie — Fri, 04 Jan 2019 13:37:02 GMT

Presumably you were late for a payment(s) in which case talk to O2. They will probably reinstate your payments but will insist you clear any arrears and possibly insist on a direct debit being reinstated

Re: Device plan payment very high

Anonymous — Fri, 04 Jan 2019 13:49:15 GMT

That’s a final bill payment. Are you in the process of upgrading a device or late payment as sometimes they will demand the full amount if payments are late