topic Re: Unlocking iphone 6s in Apple

Unlocking iphone 6s

Pete22 — Tue, 11 Dec 2018 16:06:42 GMT

If I unlock (online) my O2 PAYG iphone 6s - yet keep the same O2 sim - will I still be the same O2 customer, with the same account, tarif and balance, etc?

Why would I want to do this? I'm happy with O2 in the UK - but am in US and in process of buying a USA sim for it - and transferring my US number from my dynasaur US flip phone (and crucially - keep the same old cheap tarif). They are giving me a hard time, saying it needs to be unlocked from O2. (GSM vs CDMA is not an issue as the iphone works on either)

Thanks for any help

Re: Unlocking iphone 6s

MI5 — Tue, 11 Dec 2018 16:10:04 GMT

@Pete22

The only thing that changes is your ability to use a non O2 SIM. Everything else stays the same.

Re: Unlocking iphone 6s

Pete22 — Tue, 11 Dec 2018 16:53:16 GMT

Many thanks for such a speedy response!

Will unlock the phone and go back armed to my US provider.

Re: Unlocking iphone 6s

MI5 — Tue, 11 Dec 2018 17:18:55 GMT

Best of luck

Re: Unlocking iphone 6s

Pete22 — Thu, 13 Dec 2018 15:05:09 GMT

Dear MI5. Sorry, but you got this one wrong.

When I unlocked my PAYG O2 iphone 6s (intending to keep the sim for UK use), O2 wiped out my credit balance of £26.

I specifically asked about balance. Even O2 didn't warn me.

Re: Unlocking iphone 6s

MI5 — Thu, 13 Dec 2018 15:07:14 GMT

Sorry @Pete22 but I am not wrong.

Unlocking your phone will not wipe out your balance.

Contact customer services to find out where your balance went but I can 100% assure you it was nothing to do with unlocking.

Re: Unlocking iphone 6s

Pete22 — Thu, 13 Dec 2018 15:08:13 GMT

Whoops - O2 just this minute reinstated the balance - my sincere apologies!

Re: Unlocking iphone 6s

MI5 — Thu, 13 Dec 2018 15:10:53 GMT

No worries mate