topic Re: Personal Hotspot in Apple

Personal Hotspot

HannahArm123 — Mon, 10 Dec 2018 14:33:49 GMT

Since upgrading my tariff I can no longer link my laptop to my Iphone6s via the personal hotspot. This worked before and I was also able to link to my children's Kindles, which I now also can't. Any advice would be much appreciated. Thank you.

Re: Personal Hotspot

MI5 — Mon, 10 Dec 2018 14:41:15 GMT

@HannahArm123

Call customer services and ask them to change you data package to iData for iPhones.

Re: Personal Hotspot

jonsie — Mon, 10 Dec 2018 14:47:58 GMT

When will the system start putting customers on the correct data bolt on when they upgrade our change tariff, what a total waste of resources!

Rhetorical question btw

Re: Personal Hotspot

EmilieT — Wed, 12 Dec 2018 10:46:59 GMT

Hi @HannahArm123, did you get a chance to contact Customer Service since you last posted? Are you all sorted now or do you need further advice?