topic Re: unlocking iphone in Apple

unlocking iphone

jayleep — Fri, 26 Oct 2018 08:24:23 GMT

Hi, i've submitted a request to unlock my iphone 7 via the MyO2 app but heard nothing back, no email or text, does anyone know how long this is due to take?

Thanks in advance

Re: unlocking iphone

Anonymous — Fri, 26 Oct 2018 08:30:44 GMT

@jayleep Have you tried putting in a non O2 sim in the phone? I will mention one of our community admin to see if they can help @EmilieT

Re: unlocking iphone

jayleep — Fri, 26 Oct 2018 08:33:24 GMT

i haven't as i dont have a non O2 sim, is this the only real way of checking?

Thanks

Re: unlocking iphone

MI5 — Fri, 26 Oct 2018 08:34:47 GMT

Where did the phone come from and how long have you had it?

Re: unlocking iphone

jayleep — Fri, 26 Oct 2018 08:36:40 GMT

IT came directly from O2 and has been on contract in my name for about 20 months, i'm just upgrading and want to unlock what will be the old phone.

Re: unlocking iphone

MI5 — Fri, 26 Oct 2018 08:38:15 GMT

You'll need to wait for the email confirmation then which is taking around 2 weeks at the moment.

Re: unlocking iphone

jayleep — Fri, 26 Oct 2018 08:54:11 GMT

ok thanks, looks like i'll just have to wait then.

Re: unlocking iphone

jonsie — Fri, 26 Oct 2018 11:46:29 GMT

Any network will post you a free SIM to try. Just go online, you don't need to to up to see if your phone will accept one. If you get a text saying it's unlocked and to connect to iTunes, ignore the bit about iTunes as it's not necessary.