topic Airpods Return in Apple

Airpods Return

Wilson — Thu, 13 Sep 2018 12:17:59 GMT

Hey,

So I'm planning on buying some Airpods from an O2 store, however, I'm worried they won't fit or for whatever reason, I don't like them. I read the Change of mind policy, however, I'm not sure if it applies to the airpods (due to the fact you wear them). Question is if I don't like the Airpods is it possible to return them for a refund.

Cheers

Re: Airpods Return

MI5 — Thu, 13 Sep 2018 12:36:03 GMT

Yes you can.
The policy applies to anything bought online.

Re: Airpods Return

Wilson — Thu, 13 Sep 2018 12:47:04 GMT

What about bought in-store?

Re: Airpods Return

Cleoriff — Thu, 13 Sep 2018 13:20:34 GMT

Hi @Wilson If you bought them instore then you have to return them instore ...

Re: Airpods Return

Wilson — Thu, 13 Sep 2018 13:25:40 GMT

I understand that, the question I'm asking is if I had used them (To see if they fit) would I be able to get a refund having bought them in store.

Re: Airpods Return

MI5 — Thu, 13 Sep 2018 16:42:00 GMT

I believe accessories are only covered if purchased online by the distance selling regulations.

Re: Airpods Return

EmilieT — Wed, 19 Sep 2018 10:25:25 GMT

Hi @Wilson, I was wondering how you were getting on with this Did you get what you needed in the end or are you still after some more info?