topic Re: No data in Europe Zone in Apple

No data in Europe Zone

Traveler — Mon, 06 Aug 2018 12:03:23 GMT

Hi everyone,
Just arrived in Italy and find that data roaming is not working. Calls and messages working fine but no data at all. Tried to chat with support but don't get any help. Researched over internet and find that 1) 4G must be turned off 2) apn must be changed to "mobile" instead of "idata". I tried that but still no data. I use Pay as you go unlimited. I really need for data as I expected to use maps, I don't want to get lost.

Re: No data in Europe Zone

MI5 — Mon, 06 Aug 2018 12:49:01 GMT

Try manually searching for a different network but for PAYG you need the following apn
"payandgo.o2.co.uk"

Username = payandgo

Password = password

Re: No data in Europe Zone

Bambino — Mon, 06 Aug 2018 12:35:58 GMT

@Traveler If you have a WiFi connection you can download any maps you need, and then use them offline. No need for a data connection. See this link: https://support.google.com/maps/answer/6291838?co=GENIE.Platform%3DiOS&hl=en

Re: No data in Europe Zone

Traveler — Mon, 06 Aug 2018 13:30:44 GMT

Only changed apn to "payandgo.o2.co.uk" as MI5 stated above and it helps. Thanks!

Re: No data in Europe Zone

MI5 — Mon, 06 Aug 2018 13:36:49 GMT

No problem and welcome to the forum