topic Re: How do I cancel my iPad sim? in Apple

How do I cancel my iPad sim?

Jo__ — Sat, 26 May 2018 09:33:32 GMT

I'm trying to cancel my iPad sim, the o2 store said to do it via the settings part on the iPad, but I can't see any options in any sections. I'm sure under the 'carrier' section there should be an Account option but I don't have one?

Re: How do I cancel my iPad sim?

MI5 — Sat, 26 May 2018 09:37:27 GMT

Hi @Jo__

Full details for cancelling a contract here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If it’s a PAYG sim though, just stop using it and it will expire in 6 months.

Re: How do I cancel my iPad sim?

Cleoriff — Sat, 26 May 2018 09:38:31 GMT

hi @Jo__

All information on cancelling contract is here in this thread

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

If it's a PAYG sim then just don't top it up further. It won't work after all your credit has been used.

Re: How do I cancel my iPad sim?

Jo__ — Sat, 26 May 2018 09:49:47 GMT

Thank you - I'll check it out

Re: How do I cancel my iPad sim?

Jo__ — Sat, 26 May 2018 09:52:15 GMT

Yhi - thank you

its not a pay as you go sim, it's sim only on a 30 day rolling contract for iPad only

Re: How do I cancel my iPad sim?

Cleoriff — Sat, 26 May 2018 09:54:10 GMT

@Jo__ wrote:
Yhi - thank you

its not a pay as you go sim, it's sim only on a 30 day rolling contract for iPad only

Then follow the guide for cancellation @Jo__ given by myself and @MI5

Best of luck and welcome to the forum

Re: How do I cancel my iPad sim?

jonsie — Sat, 26 May 2018 16:44:19 GMT

Unfortunately you cannot do it through any settings, simply call customer services and give 30 days notice if it's a 30 day rolling sim.