topic using phone abroad in Apple

using phone abroad

sonia1 — Fri, 30 Mar 2018 09:37:52 GMT

would i be able to use my phone data in New York

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 09:47:30 GMT

Hi @sonia1 Yes you would but it's expensive

http://international.o2.co.uk/internationaltariffs/travelling_abroad#

You would be far better getting your phone unlocked and using a local sim...or definitely use Wifi as much as possible. Skype or Messenger are ideal ways of staying in touch

Re: using phone abroad

MI5 — Fri, 30 Mar 2018 11:58:18 GMT

You can use o2 travel in USA and get unlimited data and 120 mins, 120 texts per day for £4.99 per days used.
Data speeds are throttled though so streaming is out of the question but email and message apps will work ok.
https://www.o2.co.uk/shop/international/using-phone-abroad

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 12:59:09 GMT

@MI5wrote:
You can use o2 travel in USA and get unlimited data and 120 mins, 120 texts per day for £4.99 per days used.
Data speeds are throttled though so streaming is out of the question but email and message apps will work ok.
https://www.o2.co.uk/shop/international/using-phone-abroad

Quite correct @MI5. I had forgotten the new O2 Travel Inclusive zones.:smileysad:

Maybe the countries included should be removed from the link I provided as that's giving conflicting advice ?

Edited for spelling

Re: using phone abroad

MI5 — Fri, 30 Mar 2018 12:13:41 GMT

Much confusion as predicted

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 13:12:10 GMT

@MI5wrote:
Much confusion as predicted

Indeed... and perhaps we should clarify that those rates are only available if you are on a select tariff ie

Free O2 Travel in our Inclusive Zone, is available with selected phones and tablets on our 4GB tariff, and 15GB and above tariffs. It’s not available on tariffs below 4GB, or our 5GB and 10GB tariffs.

So until @sonia1 confirms what tariff and device she has, we can't be certain she will be eligible

If not eligible she will be paying the rates I posted I presume?

Re: using phone abroad

MI5 — Fri, 30 Mar 2018 13:50:27 GMT

USA isn’t in that category though is it?

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 13:57:05 GMT

@MI5wrote:
USA isn’t in that category though is it?

Yes it is...

https://www.o2.co.uk/international/travel-inclusive-zone

Re: using phone abroad

Bambino — Fri, 30 Mar 2018 13:58:26 GMT

A local sim would only be economical if the OP was visiting for an extended stay, or repeat visits. It wouldn't cover the costs of calls back to the UK, unless they were using Whatsapp or Facetime, and if they used that, they'd also have to let everyone they were contacting in the UK know their new US phone number.

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 14:01:52 GMT

@MI5

I will just say we predicted this would happen. What a mess...:smileysad:

Three different travel sites available on O2 and all saying something different for travel to the US

Re: using phone abroad

MI5 — Fri, 30 Mar 2018 14:16:13 GMT

What I mean is that USA was on o2 travel before the new rules.

Re: using phone abroad

Cleoriff — Fri, 30 Mar 2018 14:29:48 GMT

Yes it was...and also on International pages ...and now on O2 Travel Inclusive. All giving conflicting advice as predicted.

Re: using phone abroad

MI5 — Fri, 30 Mar 2018 15:09:09 GMT

So still £4.99 for o2 travel unless you’re on a new travel plus tariff..... clear as mud!

Re: using phone abroad

jonsie — Fri, 30 Mar 2018 17:01:18 GMT

Well the basic question has been answered with a yes.

However, as this is an iPhone, I would suggest calling customer service and make sure that there is no international bar that needs removing and that the correct bolt on and apns are in place before travel. It's much easier to sort out before travel.

Re: using phone abroad

ElWes — Thu, 10 May 2018 15:54:15 GMT

Or get yourself a 3 PAYGo SIM and get your UK allowance used in USA up to 9GB of usage Enjoy!

http://www.three.co.uk/support/roaming/united-states#payg

I wish all OpCos were created equal..

Re: using phone abroad

jonsie — Thu, 10 May 2018 15:58:59 GMT

Three is definitely the way to go in the USA as long as you get the phone unlocked. ....