topic Re: iPhone 7 saying its a Nokia Lumia???? in Apple

iPhone 7 saying its a Nokia Lumia????

Anonymous — Sat, 06 Jan 2018 15:46:29 GMT

My new iphone is telling me its an Nokia Lumia?

Re: iPhone 7 saying its a Nokia Lumia????

MI5 — Sat, 06 Jan 2018 15:47:35 GMT

Where?

Re: iPhone 7 saying its a Nokia Lumia????

Anonymous — Sat, 06 Jan 2018 15:48:34 GMT

When i go onto o2 app on my phone to try and get 4G

Re: iPhone 7 saying its a Nokia Lumia????

MI5 — Sat, 06 Jan 2018 15:53:09 GMT

You don't need to do anything to get 4g.
O2 should have put you on the correct bolt on already.
Did you have a Nokia before ?
You need to call customer service or use live chat and ask then to put you onto data for iphone and get them to check 4g is enabled on your account.
Your MyO2 should update itself in a few days once you use the phone.

Re: iPhone 7 saying its a Nokia Lumia????

Anonymous — Sat, 06 Jan 2018 16:16:57 GMT

Do you have idata enabled as that’s the one you need for iPhone

Re: iPhone 7 saying its a Nokia Lumia????

Marjo — Mon, 08 Jan 2018 17:58:53 GMT

Hi @Anonymous! Did you have a chance to check the above suggestions? Any luck? Let us know if this got sorted or if you're still stuck and we could help further? Cheers

Thanks for your help @MI5 & @Anonymous