topic Re: How long for o2 Repair? in Apple

How long for o2 Repair?

Anonymous — Thu, 09 Nov 2017 18:01:18 GMT

Hi,

How long does it take (or did it take you) for o2 to carry out a screen repair?

I heard some companies can take a few days so just want to time it so I am not without my phone too long.

Re: How long for o2 Repair?

MI5 — Thu, 09 Nov 2017 18:04:33 GMT

If the parts are in stock and only a screen is required it can be turned round in 24 hours.
Id say at best bank on 3 days though to be safe, assuming all goes well.

Re: How long for o2 Repair?

Cleoriff — Thu, 09 Nov 2017 18:08:43 GMT

Fingers crossed that they do turn it round quickly....

Re: How long for o2 Repair?

Anonymous — Thu, 09 Nov 2017 19:58:10 GMT

2-3 days turnaround usually

Re: How long for o2 Repair?

jonsie — Thu, 09 Nov 2017 20:00:08 GMT

Personally I would deal with Apple.

Re: How long for o2 Repair?

Anonymous — Thu, 09 Nov 2017 20:00:51 GMT

Always go to Apple

Re: How long for o2 Repair?

MI5 — Thu, 09 Nov 2017 20:17:25 GMT

https://support.apple.com/en-gb/iphone/repair/screen-damage

Re: How long for o2 Repair?

Cleoriff — Thu, 09 Nov 2017 20:29:01 GMT

@MI5 wrote:
https://support.apple.com/en-gb/iphone/repair/screen-damage

Well that's expensive! Unless you have Applecare. It does appear the OP sent it to O2 repairs though, so not sure how much that would cost...:smileysad:

Re: How long for o2 Repair?

Anonymous — Thu, 09 Nov 2017 21:58:34 GMT

Considerably more considering anovo extortionate prices

Re: How long for o2 Repair?

DJS23 — Wed, 19 Sep 2018 10:40:42 GMT

I've just been told after an hour on the phone and 2 arguments on whether I'm eligible for my free screen replacement (which I am) that to fix a slightly cracked iphone X screen is at least a week which is absolutely ridiculous considering I can find someone to do a perfectly respectable job in about an hour for 100 quid. Every time I have to deal with o2 on anything it's an issue.

Re: How long for o2 Repair?

jonsie — Wed, 19 Sep 2018 16:41:51 GMT

It's because all O2 insure repairs are outsourced to a company I wouldn't pay in peanuts. Go to your local shop for £100 and kiss goodbye to your warranty.