topic Re: Proof of Purchase in Apple

Proof of Purchase

Anonymous — Thu, 19 Oct 2017 14:54:42 GMT

Hi,

I have recently ungraded my phone and updated my insurance to cover the new model. However, it states that if I wanted to make a claim I would need a proof of purchase that includeds the phones IMEI number.

Does anyone know how I can get hold of this as I don't think I recieved one.

Thanks

Re: Proof of Purchase

MI5 — Thu, 19 Oct 2017 14:56:42 GMT

A copy of your contract or emails sent if done online.
Otherwise if you call customer service they can provide it for you http://www.o2.co.uk/contactus

Re: Proof of Purchase

Marjo — Thu, 19 Oct 2017 15:23:46 GMT

Welcome to our forum, @Anonymous! Check the advice above from our member MI5 and let us know if you got all the info you needed or if you have further questions? Cheers!

Re: Proof of Purchase

PiedPiper — Thu, 19 Oct 2017 15:36:53 GMT

On your iPhone go into Settings, then General, then About and if you scroll down you will see the IMEI number. Then write it down and keep it somewhere safe.

Re: Proof of Purchase

jonsie — Thu, 19 Oct 2017 16:00:04 GMT

Or simply type *#06# into the phone's dialler.

Re: Proof of Purchase

MI5 — Thu, 19 Oct 2017 16:45:15 GMT

Both the above 2 posts will give the IMEI which is also on the box the phone came in but will not be suitable proof of purchase for the insurance company.