topic Re: Apple authentication codes in Apple

Apple authentication codes

Anonymous — Tue, 17 Oct 2017 14:12:53 GMT

Utterly infuritating.

I just recieved my replacement iphone from O2 which i wanted to restore from a backup... but the thing requires an authentication code which they send VIA TEXT MESSAGE to the same phone im currently locked out of while setting it up. Ridiculous scenario.

Now it says ive requested too many codes (as none came through) so the fella on the phone at Apple says 'yeah, you'll just have to wait mate or try finding another phone you can put the sim card in'

😕

Re: Apple authentication codes

Anonymous — Tue, 17 Oct 2017 14:23:12 GMT

So managed to get into the phone eventually with the phone call option....

However there is surely a flaw there. My iPad has been locked all week after it also requested an auth code which was sent to the 'trusted number'... that being the phone away being fixed for the past week.

I guess it means anyone stealing it would find it hard to make use of anything, but it still seems a bit of an annoyance. Don't see why they cant use email.

Re: Apple authentication codes

MI5 — Wed, 18 Oct 2017 09:53:00 GMT

You need to tell Apple as I assume you have 2 step verification turned on which is nothing to do with O2 I'm afraid.