topic Re: Lost phone in Apple

Lost phone

Anonymous — Mon, 18 Sep 2017 21:30:01 GMT

Hello has anyone got a contact number for this company my wife has lost her phone and I can not see a number on her account

Re: Lost phone

MI5 — Mon, 18 Sep 2017 21:34:54 GMT

Help here, stay on the line until the end of the recording https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1023990

Re: Lost phone

jonsie — Mon, 18 Sep 2017 21:34:56 GMT

http://www.o2.co.uk/contactus

When you call stay on the line until the end of the introductions and options. Los and stolen is the very last option and it's 24 hours

Re: Lost phone

Cleoriff — Mon, 18 Sep 2017 21:44:50 GMT

If the phone is insured then you must inform them. Also it would be an idea to report to the police. They will give you a crime reference number which you will need for any claim...Best of luck @Anonymous

Re: Lost phone

Marjo — Tue, 19 Sep 2017 16:54:34 GMT

Hello @Anonymous welcome to our forum! Sorry to hear that your wife has lost her phone. Please do follow the advice given above. It would also be lovely to hear how you're getting on?

Thanks guys for helping out @MI5, @jonsie, @Cleoriff!