topic Re: Unlocking an iphone 5c in Apple

Unlocking an iphone 5c

Tone_lfc — Mon, 11 Sep 2017 10:03:35 GMT

I have an iphone 5c which I originally had on a O2 contract

I paid to get it unlocked, but apparently it couldn't be done

Is there anything O2 can do to unlock?

Re: Unlocking an iphone 5c

MI5 — Mon, 11 Sep 2017 10:05:59 GMT

Why can't it be?
Have you checked with a different sim to see if it is already unlocked?
Community guide here
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Re: Unlocking an iphone 5c

Tone_lfc — Mon, 11 Sep 2017 10:16:16 GMT

I gave then the IMEI number and they couldn't provide a code to unlock it.

I'll check the link you've provided. It definitely isn't unlocked, tried another SIM

Re: Unlocking an iphone 5c

jonsie — Mon, 11 Sep 2017 11:09:16 GMT

You don't get a code with Apple as it's unlocked directly on their servers. Fill in the form and make sure you put £20 credit on the O2 sim, make a few calls leaving £15 to pay for the unlock 🔓

Re: Unlocking an iphone 5c

Marjo — Fri, 15 Sep 2017 14:39:54 GMT

Hey @Tone_lfc how are you doing with the unlocking, did it work in the end?

Re: Unlocking an iphone 5c

Tone_lfc — Sat, 16 Sep 2017 16:22:09 GMT

Yes thanks

All sorted via O2 support

Re: Unlocking an iphone 5c

MI5 — Sat, 16 Sep 2017 16:40:30 GMT

Glad you got sorted

Re: Unlocking an iphone 5c

jonsie — Sat, 16 Sep 2017 17:05:25 GMT

Good news 😀

Re: Unlocking an iphone 5c

MercedesS — Tue, 19 Sep 2017 14:10:57 GMT

Thanks @Tone_lfc, glad to see you fix it!

And thanks, @jonsie and @MI5 for your help