topic Re: Sim in Apple

Sim

Anonymous — Sun, 13 Aug 2017 08:22:58 GMT

Hi, I have a new iphone SE and there is no sim card. I can't switch my card from my old 4s as it is a completely different shape. I have tried to get onto live chat or phone 02 for the last 2 days and can't get through. What can I do please?

Re: Sim

adamtemp64 — Sun, 13 Aug 2017 08:38:46 GMT

check if the sim can be pushed out to make it smaller or pop into an o2 store they will sort it all for you or ring customer services they are the only options

Re: Sim

jonsie — Sun, 13 Aug 2017 09:09:36 GMT

I agree, your very best option is to go into an O2 store and they will sort a new sim out for you and transfer your number over.

Re: Sim

MI5 — Sun, 13 Aug 2017 09:40:21 GMT

Definitely easiest to call into an o2 shop.

Re: Sim

Martin-O2 — Fri, 18 Aug 2017 09:52:52 GMT

Are you able to give us an update @Anonymous? Did you get your sim swapped over?