topic Tarrif change in Apple

Tarrif change

Anonymous — Fri, 14 Jul 2017 12:07:03 GMT

Hello, I have an iPad that is on a 4g Tarrif. It has now expired the 24 month contract, the device bill is paid. I want to pass it on to my mother and buy a new iPad Pro.

I have never used any of my monthly data or texts and she certainly won't, my question is how can I cancel this monthly tarrif fee so it is just a wifi iPad please?

many thanks

Re: Tarrif change

jonsie — Fri, 14 Jul 2017 12:32:25 GMT

Just call customer service and give 30 days notice to end the airtime.

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Re: Tarrif change

MI5 — Fri, 14 Jul 2017 12:28:16 GMT

See also our help guide to refresh and how it works
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093