topic App charges? in Apple

App charges?

Anonymous — Sat, 01 Jul 2017 20:16:25 GMT

ive just gone on my o2 account and noticed that I'm being charged £4.50 a week for an app or something what I've not joined up to.

i don't recall joining anything because I don't use my phone these days.

How owe can I cancel this? If I don't know what the charge is for! Can o2 help?

Re: App charges?

Anonymous — Sat, 01 Jul 2017 20:41:06 GMT

@Anonymous O2 can’t do anything but you can contact the company charging you for a refund

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

Re: App charges?

MI5 — Sat, 01 Jul 2017 20:49:04 GMT

If you call customer services http://www.o2.co.uk/contactus they should be able to tell you the contact details of the company billing you.
You need to call them, ask them to remove your number from their database and to refund you any charges they have taken so far.