https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057950#M155265 Have you got app on another device? Tue, 27 Jun 2017 09:41:15 GMT MI5 2017-06-27T09:41:15Z https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057932#M155262 <P>Just downloaded the app for my iPad and my sign in details are not recognised. I thought I had forgotten my password so have accessed my account via the website then armed with the correct details I tried again but it will still not accept. Any suggestions would be greatly appreciated before I contact 02 help.&nbsp;</P> Tue, 27 Jun 2017 08:37:35 GMT https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057932#M155262 Anonymous 2017-06-27T08:37:35Z https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057933#M155263 Is it trying to send a text to verify your number? Tue, 27 Jun 2017 08:43:45 GMT https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057933#M155263 MI5 2017-06-27T08:43:45Z https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057943#M155264 No, just details not recognised! Tue, 27 Jun 2017 09:20:58 GMT https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057943#M155264 Anonymous 2017-06-27T09:20:58Z https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057950#M155265 Have you got app on another device? Tue, 27 Jun 2017 09:41:15 GMT https://community.o2.co.uk/t5/Apple/O2-app/m-p/1057950#M155265 MI5 2017-06-27T09:41:15Z