topic Re: CHANGING ADDRESS ON 02 in Apple

CHANGING ADDRESS ON 02

Anonymous — Sat, 17 Jun 2017 17:37:55 GMT

I am finding it impossible to change my address on 02. There seems to be no easy way to do this. You go to Devices, to Bills at the top pf the page but there is nothing at the bottom of the page as stated to indicate that you can change your address.

What am I missing please?

Re: CHANGING ADDRESS ON 02

jonsie — Thu, 22 Jun 2017 12:03:43 GMT

You need to open your latest bill and you will see the option under payments.

[image size changed]

Re: CHANGING ADDRESS ON 02

MI5 — Sat, 17 Jun 2017 17:52:39 GMT

You'll need to set up a PIN code the first time you try and log into that section, so you'll need your phone with you to do it.

Re: CHANGING ADDRESS ON 02

MercedesS — Thu, 22 Jun 2017 14:22:48 GMT

Hello @Anonymous, welcome to the O2 community!

We hope you have changed your address by now. If not, please let us know to help you further, but @jonsie picture shows where you can do it perfectly!

Thanks, @jonsie and @MI5 for your marvelous help!