topic Re: 02 sharing in Apple

02 sharing

Anonymous — Wed, 21 Jun 2017 20:10:45 GMT

i cant work out how to put data on my other device

i do have 02 sharing but there is no link on my 02 to share anything ??????

Re: 02 sharing

MI5 — Wed, 21 Jun 2017 20:15:08 GMT

You other device needs to be a sharing contract.
If nothing showing in your MyO2 you don't have any eligible devices.
To get a sharing tariff you need to call customer services on 202.

Re: 02 sharing

MercedesS — Thu, 22 Jun 2017 08:48:30 GMT

Hello @Anonymous, welcome to the O2 community!

I think we need more information to help you further, but @MI5 is right. "All mobiles or tablets using a shared data allowance need to be on one of our Pay Monthly contracts – share plans are not available for Pay As You Go or Business devices."

Plus, before you are able to share a data allowance across your devices, you'll need to activate sharing. If this wasn't done in store when you bought your device or sim, you can activate it in My O2. You can read more information about sharing help pages here: Share your data allowance across multiple O2 devices.

Let us know how it goes!