topic Re: Wifi calling iPhone SE in Apple

Wifi calling iPhone SE

Anonymous — Fri, 09 Jun 2017 17:53:04 GMT

According to 'Manage your device' under the 'Your device' section of the O2 website I can "Make clearer calls over wifi and 4G. Currently available on iPhone 7, 7 Plus, 6s, 6s Plus, SE and Samsung Galaxy S7, S7 edge."

I have an iphone SE

The service is activated on my account but not on my phone.

The O2 app on the phone also says the same. I have an SE purchased from apple.

I know this service was released first on the iPhone 7 but both the website and app now imply it's available on the SE.

Has any SE owner out there got this working on their pay monthly SIM only contract ??

Re: Wifi calling iPhone SE

Anonymous — Fri, 09 Jun 2017 18:06:48 GMT

@Anonymous it may only be for Refresh or pay monthly contracts but call customer services & they maybe able to activate it for you

http://www.o2.co.uk/contactus

Re: Wifi calling iPhone SE

MI5 — Fri, 09 Jun 2017 18:11:59 GMT

You need a carrier update to enable the wifi switch in settings.
If it hasn't come through yet try connecting to iTunes which should find it for you.

Re: Wifi calling iPhone SE

Anonymous — Fri, 09 Jun 2017 19:04:01 GMT

Thanks. I did just that and it's now working.

I was expecting O2 to push an update OTA to the SIM.

So I can confirm O2 WiFi and 4G calling is now activated for iPhone SE users on SIM only pay monthly contracts.

Re: Wifi calling iPhone SE

MI5 — Fri, 09 Jun 2017 19:44:58 GMT

The carrier update is OTA usually but not everyone gets it at the same time.

Re: Wifi calling iPhone SE

adamtemp64 — Sat, 10 Jun 2017 05:54:45 GMT

To check for ota carrier settings you need to go settings general about this then check for ota carrier and prompts to install

Re: Wifi calling iPhone SE

Martin-O2 — Mon, 19 Jun 2017 09:34:49 GMT

Hi @Anonymous have you managed to activate wifi and 4G calling yet?