topic Re: Data roaming in Apple

Data roaming

Sheila1 — Fri, 26 May 2017 12:54:20 GMT

Can someone clarify for me, when charges change on 15 June, re data, does this mean I will be able to have data roaming on, when I am in France, without being charged?

thank you,

Sheila Irwin

Re: Data roaming

MI5 — Fri, 26 May 2017 13:20:38 GMT

Sort of....
You can have data roaming on without being charged as long as you don't use more than you are allowed on your tariff. So, if you have 1gb of data in UK you can use that in EU before getting charged.
T&C's on this thread for PAYG and pay monthly
https://community.o2.co.uk/t5/Welcome-News/Use-your-UK-bundles-in-Europe/m-p/1050515

Re: Data roaming

Beenherebefore — Fri, 26 May 2017 13:33:48 GMT

@MI5 wrote:
as long as you don't use more than you are allowed on your tariff. So, if you have 1gb of data in UK you can use that in EU before getting charged.

@MI5........after the 15 June, I foresee many questions being asked, such as "Why have I been charged for using data when on holiday in Benidorm ?.......do customers really understand......is a new guide needed ?

Re: Data roaming

MI5 — Fri, 26 May 2017 13:49:05 GMT

I think you could be right there although the T&C's are very clear, if read

Re: Data roaming

darrengf — Fri, 26 May 2017 22:16:48 GMT

@Beenherebefore @MI5 I'm on with writing an up to guide as we speak 😄

Should be be finished in next couple of days. Will get it checked and then it's ready to go 👍

I can can see many questions being asked

Re: Data roaming

MI5 — Fri, 26 May 2017 22:21:06 GMT

That one is right up your street mate